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Hertz Car Rental - Colonial Heights - Charles Dimmock HLE

2.9

About this business

Welcome to Hertz Car Rental - Colonial Heights - Charles Dimmock HLE located at 456 Charles H Dimmock Pkwy, Colonial Heights, VA, 23834 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more. 

Location details

456 Charles H Dimmock Pkwy, Colonial Heights, VA, 23834, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.9196 reviews
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Shaon Truss's profile image
Shaon Truss 
on Google
2 days ago
Latoya Mccargo's profile image
Latoya Mccargo 
on Google
a week ago
Naieb Hamidzada's profile image
Naieb Hamidzada 
on Google
a week ago

The customer services are stupid, they don’t know how to talk with the customer and they don’t pick up the phone. 

Candice Tillar's profile image
Candice Tillar 
on Google
a week ago

Save your time, energy, peace of mind, and mostly your money. Go anywhere else. These people don’t want to work at this location!!! They are rude and unprofessional. Secured a rental car just be told upon arrival they don’t have any cars. Why allow booking for vehicles you don’t have? Then for a refund they need to hold your money for 3-5 business days for services they can’t render (money needed for an actual rental car). When I arrived I wasn’t greeted as the associate was busy on the phone talking about how faulty the car... read more

Kc Chun's profile image
Kc Chun 
on Google
2 weeks ago

Place need to be shut down. Personnel need to be replaced and trained on customer service, all the way back to step 1. If you're a business, conduct your place as such by practicing simple, standard appropriate business etiquette, like saying "hi", "welcome" and coming out from behind plexiglass desk to address incoming customers. Appalling business. Go to Enterprise, don't give this place your hard earned money. 

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Frequently asked questions about Hertz Car Rental - Colonial Heights - Charles Dimmock HLE

How is Hertz Car Rental - Colonial Heights - Charles Dimmock HLE rated?

Hertz Car Rental - Colonial Heights - Charles Dimmock HLE has a 2.9 star rating with 196 reviews. 

When is Hertz Car Rental - Colonial Heights - Charles Dimmock HLE open?

Hertz Car Rental - Colonial Heights - Charles Dimmock HLE is closed now. It will open tomorrow at 8:00 a.m. 

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