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Welcome to Hertz Car Rental - Colonial Heights - Charles Dimmock HLE located at 456 Charles H Dimmock Pkwy, Colonial Heights, VA, 23834 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
456 Charles H Dimmock Pkwy, Colonial Heights, VA, 23834, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
The customer services are stupid, they don’t know how to talk with the customer and they don’t pick up the phone.
Save your time, energy, peace of mind, and mostly your money. Go anywhere else. These people don’t want to work at this location!!! They are rude and unprofessional. Secured a rental car just be told upon arrival they don’t have any cars. Why allow booking for vehicles you don’t have? Then for a refund they need to hold your money for 3-5 business days for services they can’t render (money needed for an actual rental car). When I arrived I wasn’t greeted as the associate was busy on the phone talking about how faulty the car... read more
Place need to be shut down. Personnel need to be replaced and trained on customer service, all the way back to step 1. If you're a business, conduct your place as such by practicing simple, standard appropriate business etiquette, like saying "hi", "welcome" and coming out from behind plexiglass desk to address incoming customers. Appalling business. Go to Enterprise, don't give this place your hard earned money.
Hertz Car Rental - Colonial Heights - Charles Dimmock HLE has a 2.9 star rating with 196 reviews.
Hertz Car Rental - Colonial Heights - Charles Dimmock HLE is closed now. It will open tomorrow at 8:00 a.m.
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