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Hertz Car Rental - Chesapeake - Parkview Shops HLE
- Transportation Services
- Chesapeake, VA
About this business
Welcome to Hertz Car Rental - Chesapeake - Parkview Shops HLE located at 1700 Parkview Drive, Chesapeake, VA, 23320. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
1700 Parkview Dr Suite 1765, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would like to share an unfortunate experience regarding our recent vehicle rental. My family and I reserved an 5-passenger vehicle several weeks in advance. However, upon our arrival, we were met with several explanations as to why the reserved vehicle was not available. Unfortunately, this delay resulted in us not reaching Highway 95 until three hours later. I believe this experience highlights a significant issue in the reservation fulfillment process. Thank you for considering this feedback.
Reserved online They had no availability when I arrived after getting an I er to the address. Proceeded to essentially be told good luck and that was the end of their customer service other than giving me the phone numbers to other Hertz in the area.
First, the vehicle is infested with ants—they’ve been crawling out of the air vents, and are all over the interior. This makes it unsafe and unsanitary to drive, especially for anyone with allergies or children. Secondly, the interior was very dirty—the seats, steering wheel, armrest and floor were visibly dirty and unclean, dirt and hair in the gear shift and doors. It's as if it had not been properly inspected or cleaned after the previous rental. Lastly, the vehicle is struggling to drive. It revs very high but won’t reac... read more
Jada was super nice and helpful.
I’d love to give a better review, but it’s really hard when all you can do is review 20+ minutes of hold music.
Frequently asked questions about Hertz Car Rental - Chesapeake - Parkview Shops HLE
How is Hertz Car Rental - Chesapeake - Parkview Shops HLE rated?
Hertz Car Rental - Chesapeake - Parkview Shops HLE has a 2.5 star rating with 157 reviews.
When is Hertz Car Rental - Chesapeake - Parkview Shops HLE open?
Hertz Car Rental - Chesapeake - Parkview Shops HLE is closed now. It will open tomorrow at 8:00 a.m.
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