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5 Marvell St, Byron Bay, NSW, 2481, Australia
Get directionsFriendly and professional staff. Easy pick up and out of office drop off. highly recommended.
Was pretty wary of renting from this office based on the reviews, and have had a bad experience of Hertz in other countries, so I had pretty low expectations but frankly if you need a car in Byron there’s very limited choice. To my surprise the man that processed the booking was super friendly and helpful even though he was by himself and two other customers were also waiting. Even though I’d done the pre-checkout online it still took a few minutes (why do they all make their systems so complicated?!) but wasn’t too bad. Off... read more
I’m also leaving a positive review - as per the other recent review we had brilliant customer service from the team in Byron. We have met three different members of staff and they were all very helpful and friendly. They have a lovely office where you can speak to staff and get advice on rental options, then the pick up / drop off is done in person. Would definitely recommend.
The reviews are old so I thought putting a new review from our experience. The staff were so helpful and attentive. Definitely will choose the Hertz again (no sign of the rude customer service representative).
Hertz Car Rental Byron Bay has a 3.3 star rating with 64 reviews.
Hertz Car Rental Byron Bay is permanently closed.
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