Hertz Car Rental - Brooklyn Center - Brooklyn Blvd HLE

Joe Churchill 

on Google

a month ago

RENTER BEWARE! I WILL NEVER RENT FROM THIS LOCATION AGAIN! Because of my job, I rent cars from ALL of the Rental Car companies almost each week, and I can assure you that I've never been treated like this at any of them. I returned the car and it took WAY too long to check out, and when I got the receipt, I questioned the bill since I returned the car a day early, and I was charged the extra day, which I thought was a fair question. Instead of answering the question, the Hertz attendant brought me out to the car, and informe... read more

Amber Seaton 

on Google

2 months ago

I have rented several cars from this location, but this time was by far and away the worst experience. The statement of charges was full of egregiously inaccurate fees, almost as if the errors were made on purpose. I was incorrectly charged for fuel, a different drop off location fee, increased weekly and daily rates and a cleaning fee to top it all off. The associate at the store was rude and accusatory, offering no assistance to resolve any of the inaccurate charges showing up on my statement. I called customer service to ... read more

Caris Bing 

on Google

2 months ago

Negative stars if that’s possible. Return associate is rude, unhelpful, disrespects women, and adds false charges at the end of the rental. Go to the Enterprise next door 

Sabrena Luedke 

on Google

2 months ago

The staff at this Hertz location truly went above and beyond! From the moment we walked in, we felt valued as customers. They took the time to clearly explain the add-on insurance options without any pressure—just honest, helpful information that actually convinced me of the benefits. The vehicle was clean and ready to go, and the manager stood out with their professionalism and positive attitude. Even while dealing with several rude and demanding customers (not an easy situation), the entire team remained calm, courteous, a... read more

Charlotte Dockter 

on Google

2 months ago

The branch manager is fantastic but the associates that work there are very rude.