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299 Godfrey Blvd Suite 7, Bangor, ME, 04401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
We got in two hours late on Saturday September 6th due to a weather delay and an unintended layover in Albany. I was stressed and tired, not looking for any more delays at the rental car counter. Lo and behold, I was greeted with a bright and genuine smile by the young person at the Hertz desk. They welcomed me at that late hour and processed my rental smoothly. My tension was reduced by the great service and kind demeanor of your team member. It turned around the lousy start to our vacation and got us off to a better start.
We were charged for an extra day, but returned the vehicle 2 hours earlier than scheduled. Our receipt listed a time and day that was in the future from the time the receipt was created. It is impossible to get a human on the phone as the phone menu even for the local location put me in a constant loop of “press this number” choices with no human option. After using the website’s chat assistance, which is AI, I finally (allegedly) got a human on chat and was told they couldn’t process my “case” for another 48 hours, and I wo... read more
EZ return! Excellent service at the counter. No issues with the car. Came to Hertz after Enterprise cancelled my car rental reservation 2 days before I was picking it up and about 2 weeks after they confirmed my reservation. Said they were canceling all 1-way rentals and nothing they would do to help me! I told Enterprise person to let their corporate office know that I'm back to Hertz being my #1 and only car rental company. Hertz treats you right!!!
Excellent customer service from start to finish. Great selection of reasonably priced vehicles. Staff were super friendly and accommodating. I will definitely use the BGR- International Airport Hertz location for all of my future rental car needs.
Car rental was pretty easy, staff were friendlyand helpful. Had a super early flight so just filled out the return form online and put the keys in the drop box. It's been 3 days and they still haven't returned my deposit which I will be calling about today.
Hertz Car Rental - Bangor International Airport (BGR) has a 3.7 star rating with 100 reviews.
Hertz Car Rental - Bangor International Airport (BGR) is open now. It will close at 5:00 p.m.
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