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1777 Reisterstown Rd Suite 10A, #10A, Baltimore, MD, 21208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
customer service is terribly here and will put a large hold on your debit card
Came to pickup a scheduled car, waited over an hour to get while only one other customer was help. Two managers sat in the office and did nothing even when I requested assistance. Ordered a sedan ended up with a minivan, the last car they had available. Took all the time in the world to process my pickup. Do whatever you can to avoid Hertz and schedule a rental at Enterprise. A joke of a company and store.
When you have no other options.
Stay away! They called me the morning of my reservation and said they would cancel it unless I paid for an upgrade, claiming they didn’t have the car I reserved—even though it was already confirmed. Bait-and-switch tactics and completely unacceptable customer service.
Danni was amazing . She made the whole process effortless .
Hertz Car Rental - Baltimore - Pikesville HLE has a 2.6 star rating with 123 reviews.
Hertz Car Rental - Baltimore - Pikesville HLE is open now. It will close at 5:00 p.m.
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