Hertz Car Rental - Augusta, Ga - Washington Road HLE

Mux.llary A.A 

on Google

a month ago

I made a reservation online and turns out they didn’t have the car I made a reservation for. When I came in the staff was lowkey rude and very dismissive. There was no one there except for one employee nd no customers btw. The lady said they only had suvs and I was like okay that’s fine and idk she just seemed like she didn’t want to be there. I wanted to get out of there quick. As I was leaving I was trying to put in my navigation before taking off and the lady that worked there got inside of one of the cars that was parked... read more

Dj Whitehead 

on Google

4 months ago

The manager said I need full coverage insurance on my personal vehicle to be able to rent a car, which according to Hertz's website is incorrect. Also at no point in my reservation did something state that I needed full coverage insurance. The district manager needs to look into this location because the manager just lost a $450 sale. 

j 

on Google

4 months ago

I made a reservation online yesterday to be picked up at the auto shop tomorrow. I was not contacted confirming my reservation-- I had to reach out several times, only for them to ask me what time I was going to pick it up... How can I pick it up? Just go to enterprise. 

Renaissanczyk 

on Google

5 months ago

Great customer service. The gentleman that took care of me was all by himself and did a great job with getting me on the road. Also, I thought it was really cool how they repurposed a bank. What a great way to repurpose an old structure. 

Jaime Jackson 

on Google

7 months ago

The Employees of This location went above and beyond there duties,to get My Family in a Vehicle. My wife was in a car accident. Denzel (and the Team) worked with US Every step of the Way. I will DEFINITELY be Using there Services Again, Thank You Guys!