Hertz Car Rental - Auburn - Auburn Way North HLE

bunny Tellvik 

on Google

3 weeks ago

Always get what we want. Staff is great snd car was clean and exactly what we wanted. Hertz is our go to when we need to rent. 

chanel aya 

on Google

a month ago

I rarely leave reviews, but this experience needs to be shared. I’ve now had FOUR separate negative experiences at this Hertz location, all involving the same employee, and the pattern is honestly concerning. Each time I’ve gone in, the attitude has been dismissive, unhelpful, and unprofessional. At first, I gave the benefit of the doubt everyone has bad days. But after multiple visits with the exact same experience, it’s clear this is not a one time issue. The most recent incident was today, and it really pushed things over... read more

Mustafa seyithan Seyithanoğlu 

on Google

5 months ago

Excellent service and genuine customer care! My spouse and I visited for a rental, and we were truly impressed with the experience. Kelsey made the process smooth from start to finish, patiently answered all our questions, and made us feel valued as customers. Her professionalism, friendliness, and solution-focused attitude provided a very comfortable experience. We highly recommend this location to anyone looking to rent a car — employees who care this much are rare to find nowadays. 

Misha Oprea 

on Google

9 months ago

Worst location ever, we have rented a car for one week from this location and after my wife went to drop off the car with our 2 kids in the back, they refused to give my wife a ride to the shop where our personal car was located, which is 1 mile away from Hertz. They pretended that they can not do that because my wife left by mistake the booster seats at home while cleaning the car. Really guys? 700$ dollars rental price for one week and you could not even give us a ride. 

Miwa Ichikawa 

on Google

10 months ago

とても親切でした。ありがとうございます！