Hertz Car Rental - Arcade - Route 39 West HLE

Stephanie 

on Google

2 months ago

This might be a long one. I got a vehicle for 34-45 bucks a day for almost 2 months. One month was paid for by insurance. That ended the 13th of March. Now since March 13th I had faced some troubles with my own vehicles, the rental man I believe his name was Larry was so unbelievable nice in everyway. This man made sure the car wasnt going to be towed. He called me to make sure I knew the registration was up. He never once called me for payment. Never once made me feel bad for the crisis I was in, unable to return the vehicl... read more

Brittani Dallas 

on Google

6 months ago

My mother rented her car through them when she had wrecked her car. They got the car back cleaned and with gas...they are trying to charge her more swearing it smells like smoke. She never once smoked in that car but it's extra money in their pockets. I would highly advise not renting from them, they will continuously charge as they have with my mother and add extra fees even when they are not valid. Will never rent from them and will advise everyone I know the same! 

Derek Dallas 

on Google

6 months ago

They charged more than they were supposed to and said they could smell smoke in the car when no one had smoked in the car and are trying to charge an extra 400 for that. They are the worst car rental place and I would never get a rental from them again. The insurance company sent us there while the car was getting fixed they were taking money daily and it came to 700$ but when we go to return the car they said 1048$ and then are trying to charge the extra 400$. 8 days before Christmas they screwed us. 

Swift Computers 

on Google

6 months ago

Mike and Larry are knowledgeable and easy to work with!