Hertz Car Rental - Arcade - Route 39 West HLE's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental - Arcade - Route 39 West HLE

2.3

About this business

Welcome to Hertz Car Rental - Arcade - Route 39 West HLE located at 3008 Route 39 West, Arcade, NY, 14009 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more. 

Location details

3008 NY-39, Arcade, NY, 14009, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.336 reviews
Select a rating
William Campbell's profile image
William Campbell 
on Google
2 months ago

Charged me for fuel even though it was returned full. 

Brian Barr's profile image
Brian Barr 
on Google
5 months ago

Alert alert: do NOT use this place!! It’s a shabby run down auto parts store with little inventory that just happens to offer a couple rental cars under the Hertz name. The cars offered are filthy. The customer service representative has no training and is of little help, presenting incorrect information regarding rental policy. The convenience is not worth dealing with the incompetence. They give the Hertz company a very bad representation. Protect your money and drive to Orchard Park or Hamburg to rent a car from Hertz. Do... read more

Catherine Kohl's profile image
Catherine Kohl 
on Google
7 months ago

Rented a car for 8 days. When I picked it up there was no explanation of features. Or how to work things. I’m in western NY and weather is bad with salt and dirt. NO wiper fluid! The tire pressure was low the whole time. And just poor customer service. Do not use this place. 

Katelyn Wesner's profile image
Katelyn Wesner 
on Google
9 months ago

If I could rate them a negative I would. Had an accident and needed a rental car through insurance. Told my husband to come at 11 am the next day. We came an hour drive mind you, for them to be rude and tell my husband no car. They spoke down to us and were very rude. The man who was on the call yesterday, told my husband that whoever he talked to should have told him that regular rentals trump insurance rentals. Meanwhile it was him who he spoke to and didn’t share that information. He then proceeds to tell my husband it is... read more

Alexis Alvira's profile image
Alexis Alvira 
on Google
9 months ago

Never even received a confirmation email to know if my rental was booked & now still receiving toll & plate charges over a month after my trip, will never use them again 

View all google reviews

Frequently asked questions about Hertz Car Rental - Arcade - Route 39 West HLE

How is Hertz Car Rental - Arcade - Route 39 West HLE rated?

Hertz Car Rental - Arcade - Route 39 West HLE has a 2.3 star rating with 36 reviews. 

When is Hertz Car Rental - Arcade - Route 39 West HLE open?

Hertz Car Rental - Arcade - Route 39 West HLE is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com

Popular in Arcade, NY