Hertz Car Rental

Jlaw 

on Google

a week ago

I showed up today for my Gold reservation and they told me they had no cars available. The cars were coming but delayed due to a parade uptown. No ETA. They said they could call me when cars arrive. Laughable. I cancelled and got an Uber. Hertz has been going downhill for years. I’d been using Enterprise instead. MUCH better. But figured I’d give Hertz another try due to good location and pricing in Manhattan. Done. Bye. 

Thomas Peters 

on Google

a month ago

I had a reservation with Hertz booked over a month in advance for July 26th. I arrived at 8:00 AM, a full hour after they were supposed to open at 7:00 AM, and the office was still closed. The employee did not show up until well after that. Once she finally arrived, she had me go through the full check-in process. Swiped my card, checked my ID, the usual routine. Only then did she casually inform me that they had no cars available. No heads-up. No apology. Nothing. The staff was completely unhelpful, showed zero urgency, and... read more

Zukhra Uzdenova 

on Google

a month ago

The garage parking service is horrible. Rude and unprofessional staff/ manager. Was interrupting and screaming at the customer without even listening to the issue