Hertz Car Rental

Michael Trebbe 

on Google

8 months ago

I don’t know why I even bother with this location anymore. Customer service is bad but their availability is even worse. Last 5 times I’ve reserved a car I get a phone call later that they’re sold out. “Oh you can just get one at the big airport” If I wanted to get a car there that’s where I would have reserved the car at. Last time I had a reservation for about a month and they called me the day before. Total clown show. 

A 

on Google

10 months ago

Jonathan is absolutely amazing. He is personable and helps each time I am in town and in need of a vehicle. I've never had to wait and he has always picked a solid car for my rental. 10/10 service always. 

Anonymous 

on Google

a year ago

I have never had a more rude customer service experience. Called the branch at 10:15 on 7/17 and spoke with Jonathan who told me he did not have any cars available for my reservation except a Cadillac and he would need to double the price, then he claims he has no returns or other vehicles available cause of Biden coming into town? How is it my fault you dont have a car avaialble that I reserved far in advance. He then told me he needed to double the rate of the rental. Again, no customer service, then tells me that I can do... read more

Shane Wheatley 

on Google

a year ago

I have never had a more rude customer service experience. Called the branch at 10:15 on 7/17 and spoke with Jonathan who told me he did not have any cars available for my reservation except a Cadillac and he would need to double the price, then he claims he has no returns or other vehicles available cause of Biden coming into town? How is it my fault you dont have a car avaialble that I reserved far in advance. He then told me he needed to double the rate of the rental. Again, no customer service, then tells me that I can do... read more

Anonymous 

on Google

a year ago

Rude employees !!!!