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Hertz Car Rental
- Transportation Services
- Rochester, NY
About this business
Location details
1200 Brooks Ave, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 12:30 a.m. | |
| Tue | 7:00 a.m. to 12:30 a.m. | |
| Wed | 7:00 a.m. to 12:30 a.m. | |
| Thu | 7:00 a.m. to 12:30 a.m. | |
| Fri | 7:00 a.m. to 12:30 a.m. | |
| Sat | 7:00 a.m. to 12:30 a.m. | |
| Sun | 7:00 a.m. to 12:30 a.m. |
Excellent service from knowledgeable employees!
Worst experience with Hertz. I'm a President's Circle member, and have booked a mid size SUV. Generally at any other locations, as a President's circle member, I get to choose any vehicle from the aisle or a free upgrade. The representative and the manager said, we don't have a dedicated aisle, that's fine. The car that they give is a compact SUV, when I told them that I've booked a mid size SUV, and I I'm a President's circle member, I should get a free upgrade, and the representative said, we are giving you an upgrade (the... read more
After being forced to get their basic plan because we didn't have a copy of our current insurance. The "gentleman I Pittsburgh forced us to get their basic plan which was $400 extra. Upon returning the car here in Rochester we were told we couldn't get a refund. Here she also said we didn't have to buy a basic package before, unless the laws in PA are different. AVOID hertz!!!!!!!!!!
Staff helped us out and get on our way when Budget was extremely unhelpful and very demeaning.
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3 star rating with 344 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 7:00 a.m.
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