This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental
- Transportation Services
- Rochester, NY
About this business
Location details
1200 Brooks Ave, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 12:30 a.m. | |
| Tue | 7:00 a.m. to 12:30 a.m. | |
| Wed | 7:00 a.m. to 12:30 a.m. | |
| Thu | 7:00 a.m. to 12:30 a.m. | |
| Fri | 7:00 a.m. to 12:30 a.m. | |
| Sat | 7:00 a.m. to 12:30 a.m. | |
| Sun | 7:00 a.m. to 12:30 a.m. |
I've been trying to reach the office all day, but I haven't been able to get through. Is there an issue with your phone line?
The first rental car was dangerous in the snow with old tires. The second car I exchanged for the unsafe one smelled like cigarette smoke
UPDATE: I posted this review a week or so ago. Since then after Hertz responded by giving me a meaningless website to further review from Hertz, I have gotten nowhere. I reviewed the RENTAL AGREEMENT, there is NOTHING about Plate Pass charges. There is no information about Plate Pass toll charges via Hertz in the pamphlet, receipt or via the QR code for terms and conditions. I cannot seem to request a refund for the $20 I was robbed of. I cannot seem to get direction on who to contact to get my money back! Not telling custom... read more
Hertz fails to disclose its EZ Pass service cost and no longer provides a customer with the option to establish a temporary NY Tolls by Mail account for the rental period in order to avoid the excessive Hertz EZ Pass admin fee.
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3 star rating with 387 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close tomorrow at 12:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com