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Hertz Car Rental
- Transportation Services
- Rochester, NY
About this business
Location details
1200 Brooks Ave, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 12:30 a.m. | |
| Tue | 7:00 a.m. to 12:30 a.m. | |
| Wed | 7:00 a.m. to 12:30 a.m. | |
| Thu | 7:00 a.m. to 12:30 a.m. | |
| Fri | 7:00 a.m. to 12:30 a.m. | |
| Sat | 7:00 a.m. to 12:30 a.m. | |
| Sun | 7:00 a.m. to 12:30 a.m. |
This location incorrectly billed me for a toll even though I didn’t take a single toll and then tried to charge my card their non refundable toll fee! I had to go through plate pass and was going back and forth with them for over a week to fix this. I even called Hertz and they were absolutely no help. DO NOT USE THEM- they will charge you incorrect tolls that you never took!!
Very smooth process and the car was clean and ran well!
Not able to talk with a human when you need to. Everything is AI, forms, multiple choice on phone.
Excellent customer service friendly and professional. Budget friendly
Scam these ppl keep taking money out my account my insurance paid for a week I January I paid my insurance when I got it they took 189 when I brought it back couldn’t explain why than now than took 85 dollars today still haven’t spoke to anybody waiting on corporate people been telling me about them i absolutely hate I chose them over enterprise
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3 star rating with 399 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 7:00 a.m.
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