Hertz Car Rental

Nique P 

on Google

4 days ago

ABSOLUTELY AWFUL. Company will charge a 250-500 deposit before getting the vehicle. Even if you pay in advance you will still need to pay deposit. Will take 10 days to get deposit back. They will try to upcharge for mileage. Just go elsewhere. 

10 

on Google

a week ago

I prepaid for a rental car from July 15 to August 8, 2025. Upon arrival, I was informed by the manager, Raven, that no vehicles were available—despite my reservation and full prepayment. On July 22, Raven informed me that cars were finally available, so I took an Uber from Maxwell AFB to the rental location. However, upon arrival, I was not offered any adjustment or refund for the days the vehicle was unavailable, even though I had already paid for that period. I am currently pursuing a refund for the days I was not provided... read more

Antoine Marques 

on Google

2 weeks ago

Terrible Experience – Never Again I made a reservation with Hertz on Monday, July 21, for a car I was supposed to pick up on Thursday, July 24. Right after booking online, I called the specific branch to confirm everything. They told me the reservation was good, the car would be ready, and that I could come on Thursday to pick it up. I had an important trip planned in Florida and was expected for a meeting that same evening. When I showed up at the branch on Thursday, they had no car for me. No warning, no call, nothing! Whe... read more

Victoria Valdez 

on Google

3 weeks ago

Would give zero stars if possible. When I showed up for my rental, there were no cars available. I pre-booked this days in advance. It was confirmed. No call or email to let me know. This was super inconvenient because I needed to make it to the Atlanta airport for a flight. Go anywhere else but here.