This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental
- Transportation Services
- Montgomery, AL
About this business
Location details
6901 Vaughn Rd, Montgomery, AL, 36116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gave me only one nissan rogue choice even though I had booked full size suv. They had other car options but refused to give it to me. First told me the other cars are not ready and when I said I will take another car in whatever condition its in, he then said they are all booked. Liars at hertz
They don't respect people personal time. Tell u to come and a certain and u be waiting hours. Never had this issue at enterprise. I DO NOT RECOMMEND!!!
Horrible service!!! Manager is very rude !!! Missed our trip because the manager told her employee that we could not use our debit card to rent car that we already made reservations for !!!
Worst customer service I have ever experienced in the car rental business. The manger is not a good leader for the individuals that she is over and there is no structure or professionalism. I use to rent from Hertz a couple of years ago and never received the disrespect or attitudes I received in my last encounter with this group of unprofessionals. DO BETTER TO BE BETTER!!!! I wish I could put a 0 for the review because of how terrible the customer service was at this location!
One of the worst car hiring experiences I have ever had, booked a vehicle online and turned up to no vehicle and no assistance, was told to ring customer service who said I needed to fill out paperwork to receive a refund on first booking if I wanted to cancel it and then told me there was a car available at the airport which they booked online, got a lift over to there and they didn’t have a car either (actually where 7 cars overbooked already) and took a $100 deposit both times, then went with AVIS who couldn’t have been m... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3 star rating with 208 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open on Monday at 8:30 a.m.
Browse nearby in Montgomery, AL
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com