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1 Northside Piers, Brooklyn, NY, 11249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The car we reserved was not available when we arrived, so we had to switch to another car, which was not even fueled when we picked up, and we had to fuel it ourselves. Staff were not professional at all. Very disappointing experience.
I was skeptical because of the bad reviews but I had no problems with my rental. The process for both pickup and drop off was quick, the car was clean (exterior had little dirt but it was acceptable) and very friendly staff members. I guess the problems start in busy times like the holidays etc. Because there are only 2 people taking care of everything, checking in bringing the car taking photos etc. Just 2 people for packed times is not enough. There should be a dedicated employee just to bring the car, and this should be a... read more
Unfortunately it’s not properly staffed. 1 person taking care of everything means that you are going to wait a very long time to pick up or drop off a car.
Rent from Enterprise or Avis. They are severely understaffed and it takes like 45 mins of waiting in line before you get a car.
Hole in the wall place. Frequently out of cars
Hertz Car Rental has a 2.1 star rating with 322 reviews.
Hertz Car Rental is open now. It will close at 5:00 p.m.
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