Hertz Car Rental's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

2.5

About this business

Location details

800 S Illinois Rte 31, Crystal Lake, IL, 60014, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.514 reviews
Select a rating
Anonymous's profile image
Anonymous 
on Google
3 years ago

DO NOT BUY A CAR FROM HERE!! We were in the process of doing the paperwork for 2 plus hours and at the last second they told us “we are losing too much money on these deal and someone messed up on the price” We asked for a copy of the paperwork and they would not give it and acting real shady. Will never do business with hertz ever again 

Anip Patel's profile image
Anip Patel 
on Google
3 years ago

DO NOT BUY A CAR FROM HERE!! We were in the process of doing the paperwork for 2 plus hours and at the last second they told us “we are losing too much money on these deal and someone messed up on the price” We asked for a copy of the paperwork and they would not give it and acting real shady. Will never do business with hertz ever again 

Steve Bolich's profile image
Steve Bolich 
on Google
3 years ago

I purchased a $23,000 2019 Jeep Cherokee and after a month it was in the shop for repairs! Hertz never offered to help pay for anything, which was fine, you can’t predict what happens when it leaves the lot. However, It was back in the shop 5x in 2 months and in the 3rd month the engine was shot! I had the car less than 5 months, after THOUSANDS of dollars spent to fix, The engine was $9,000 which the POWERTRAIN Warranty DIDNT COVER!! They did absolutely nothing to help us!! I called non stop for months after my car had been... read more

Wes Walker's profile image
Wes Walker 
on Google
5 years ago

One of our employees rented a Nissan Sentra at the agreed upon $172/week rate, for one month. Our employee, upon realizing that the rental was needed a couple more days, received verbal confirmation from the local Hertz manager that “it is ok to extend a couple of days.” Upon turning the car in, the $172/week went to $3999 for the month (plus fees), for A TOTAL OF $5197!! For an EFFING NISSAN SENTRA. We are a local business helping those facing addiction and mental health issues. Moreover, I am personally a Presidents Circle... read more

Rob Ryberg's profile image
Rob Ryberg 
on Google
5 years ago

I would leave 1 start if I could. I had a business rental of a Nissan Sentra at a rate of $171/week for a month. We were going to be a day late so we called and let them know they said ok no problem and then we get a charge for $5196! $4513 over the agreement price for 1 day that they already knew about! The agent at the office and 2 phone agents were completely unhelpful. I am just dumbfounded how they could charge us so much and be so resistant to helping correct the problem! 

View all google reviews

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.5 star rating with 14 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com