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Hertz Car Rental
- Transportation Services
- Orlando, FL
About this business
Location details
6001 Destination Pkwy, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m. |
If I could give this a zero I would Never ever ever rent from here. Reservation was made online which said available for pickup. No one at the counter for an hour no cars available nothing at all. Wasted my money to get there wasted my time and my life Literally the worst experience I’ve ever had trying to rent a car.
The care person at the drop-off location Hilton International Drive, Orlando, FL was very irresponsible. He purposely indicated that he was busy and will send the bill via email and tried to update the system as though the car was returned late and charged a late fee. When called and confronted, he agreed to amend but only did so for the return date and time. He did not remove the late fee. Subsequent calls were totally ignored as he knew my mobile number and moreover there is no voice mail setup on the local number to leave... read more
It seems Hertz are the only mainstream rental car company still able to supply proper US muscle cars, Had a lovely V8 Shelby Mustang which as someone from the UK was a dream to have on my vacation to Orlando! Straightforward pick up from the airport gold counter, a few issues with the return at Hilton and invoice but all resolved via email to customer services. Please keep supplying the V8 models and I'll definitely be returning again soon!
If I could give less than zero stars I would. I arrived at 6001 Destination Pkwy to pick up a car I reserved at my scheduled reservation time. NO Hertz employee was available to provide my rental when I got there. I waited 45 minutes for them to show up, called the number that was posted on the desk, and it went to a full VM. On top of that, they took my money and didn’t refund it for almost a month. I had to get my bank involved and fill out a fraud report before they gave me back the money for the car I never got! I also l... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 2.3 star rating with 57 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 9:00 a.m.
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