Hertz Car Rental

Kyley Wyss 

on Google

2 months ago

Do NOT schedule a vehicle pickup from the airport via Hertz. We had to figure out for ourselves that the location to receive the vehicle was in Foley after landing at the Gulf Shores airport, DESPITE there being hertz vehicles parked at the FBO site. There is no shuttle to the Foley location and we had to uber there (which of course was >$50 for a 15 minute ride). There is no information about this on the website or the confirmation emails. Why input my flight info with the reservation if there will not be any info on this? ... read more

Jordan Talbert 

on Google

4 months ago

Vacationing in Gulf Shores with my family and needed an extra vehicle for a couple days. Made a reservation with Hertz at FBO Gulf Air Center for 5PM on a Friday. Arrived on time only to find out that there is no Hertz office at the Gulf Air Center and that vehicles are dropped off by a seperate office for private flights only. At no time was this communicated to me, I did include a flight number and no one from Hertz contacted me to inform me a vehicle would not be available for me at that location. The location I would hav... read more

JULIUS MITCHELL 

on Google

4 months ago

I am a OIF veteran and planned a Vacation for Memorial Day Weekend and reserved a vehicle with Hertz a couple of weeks before the weekend through my insurance company’s (USAA website) for 330pm. The company reserved my car on an off-airport store a few miles (about 10min) up the road without traffic. I arrived there about 420pm. The pregnant young lady at the register asked me when what exact date I made my reservation. Couldn’t remember showed her the email. She told me they didn’t have any vehicles and that she needed to a... read more