Hertz Car Rental's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

2.6

About this business

Location details

11 Service Center Rd, Pensacola, FL, 32504, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
2.6375 reviews
Select a rating
오철웅's profile image
오철웅 
on Google
a week ago
Kayde Mendoza's profile image
Kayde Mendoza 
on Google
a week ago

We have rented from this location twice. The reason we returned and rented again was due to the desk operator Maria. We had nothing but issues with Expedia and she worked MAGIC to help our family. The second experience with Maria was even better. She is so kind and patient. I would definitely recommend going to this location I know it's scary bc it's the airport, but you are in good hands. Maria went above and beyond not just once but twice. 100/10 recommend! 

Carmen Villani's profile image
Carmen Villani 
on Google
a week ago

The car smells of cigar smoke and the inside windshield was dirty🫤 

Jason Schnitker's profile image
Jason Schnitker 
on Google
a week ago

Location added a $200 "outside washing fee" to invoice after using the car less than one day. Vehicle was driven on paved roads only. Corporate Hertz removed the charge and mentioned this was not the first incident of this at the PNS location. This is an unacceptable practice. Incident occurred on 8/21/2025. 

Cathryn Blanco's profile image
Cathryn Blanco 
on Google
2 weeks ago

They close at 10pm and do not stay open later for delayed flights even with a paid reservation. Super disappointed they aren’t like other rental car centers at similar sized airports and stay open for their customers with a delayed flight. 

View all google reviews

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.6 star rating with 375 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com