Hertz Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

2.7

About this business

Location details

11 Service Center Rd, Pensacola, FL, 32504, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
2.7435 reviews
Select a rating
Kimberly Buckley's profile image
Kimberly Buckley 
3 days ago

We rented a truck from Hertz Rental Car at the Pensacola airport December 25-30, 2025. We are non-smokers but Hertz has fought us every step of the way to charge us $200 for what they call an exterior wash for smoke smell. We never would have taken the truck if it had smelled like smoke from a prior renter and we are not about to start smoking in our 50's, much less in a rented vehicle. I highly recommend you do not rent from this company because once they have your signed rental agreement and your credit card info they will... read more

Stacey Hudson's profile image
Stacey Hudson 
a week ago

I had a great rental experience - excellent service, great car, fantastic employees. However, the cost was twice what I've ever paid to rent a car one way. 

Alpha Painting's profile image
Alpha Painting 
a week ago

I would never recommend any of the car rentals at this airport that are managed by the same person (Erik)Hertz & dollar . We return a vehicle after picking it up an having issues with transmission and had all pictures except for the front of the vehicle because they had parked it too close to the front of a concrete block wall and we had no one do a walk around of the vehicle when dropped off 6 days early for a replacement vehicle that was given to us , also to be told on a recoded line that they don't do inspections on thei... read more

Elton Frisby's profile image
Elton Frisby 
a month ago

Had a problem with our rental car we picked up in Mobile so called in here to change it. Saw Hector who was incredibly helpful and sorted us out quickly with a replacement. First class service thanks. 

Elton Frisby's profile image
Elton Frisby 
a month ago

Had a problem with our rental car we picked up in Mobile so called in here to change it. Saw Hector who was incredibly helpful and sorted us out quickly with a replacement. First class service thanks. 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.7 star rating with 435 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com