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Hertz Car Rental

2.7

About this business

Location details

11 Service Center Rd, Pensacola, FL, 32504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
2.7515 reviews
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Faith Killian's profile image
Faith Killian 
a week ago

The worst experiences with a rental pick-up I have ever experienced. Waited over an hour for our car. We were given options but we had to pay the upgraded price or take cars much smaller with no adjustment to the price we paid. Use the other car rental company options out of this airport. We left an hour and half after we should have with an apology that was laced with attitude and threats of not adjusting anything due to situations on their end alone. I am a gold plus member, but I don’t see how that would help as I was tol... read more

stacey dorsey's profile image
stacey dorsey 
a week ago
Chris Keen's profile image
Chris Keen 
2 weeks ago

The counter customer service rep, Tyrese Gibson, was rude and disrespectful after I waited over an hour for my rental car. If you rent from Hertz at Pensacola Florida airport don't go to him. 

Lydia Davenport's profile image
Lydia Davenport 
2 weeks ago

A brand new car with just over 400 mi. Thank you Hertz. Would recommend you to everyone 

Mark Leblanc's profile image
Mark Leblanc 
2 weeks ago

Charged me almost 1.5 times more than price they quoted. Waited till I got there to give me the final bill when I am trying to deal with family and just trying to get on the road. Difficult for no reason. 200 dollar deposit is still being charged 3 days later after they said it would be returned when vehicle was returned. The coverage options that seem like they are for a trip are perday. I thought I had paid for my rental and coverage then I got another bill when I went to pick up the car for more than the rental and one da... read more

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.7 star rating with 515 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 7:00 a.m. 

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