Hertz Car Rental

Garrett Lunde 

on Google

2 weeks ago

Do not rent here. Horrible customer service. Extended a rental for 2-days and they changed my rental rate for the entire duration, significantly increasing my rental cost. Hertz essentially took my information and told me to keep calling back to find out if they’d address the issue. I used to rent from Hertz well over 100+ days a year but I’ll never use them again. 

Nate Trenholme 

on Google

a month ago

DO NOT RENT FROM HERE! Extremely rude and unprofessional employees. I get it their life sucks, they work at Hertz. But maybe try a little harder and pretend you actually care about your customer service. I declined insurance, they added it anyway. When I attempted to show my AAA rental confirmation, they told me to put my phone away and just fill out the prompts on the card reader. I went back the same day after I figured out the insurance had been added. They told me I only had 10min after getting the car to come back and a... read more

Marie Tarkington 

on Google

2 months ago

You get no assistance in picking up or returning their vehicle during construction at the Tucson airport will never use them every again. Go to Enterprise located just a little ways off from airport it will save you a lot of time. 

Pam Gittings 

on Google

2 months ago

Return was to the Tucson airport which is a smaller, on-site location. However there is extensive roadworks renovations being done making the approach to the location a miserable driving experience.