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Hertz Car Rental

3.6

About this business

Location details

5214 Market St #103, Wilmington, NC, 28403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.6149 reviews
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Dan Ashworth's profile image
Dan Ashworth 
a month ago

Buyer beware. Filled the tank up on the way back to return it. Also took it through a car wash and vacuumed it out so it would be freshly cleaned (it was not delivered freshly cleaned). They proceeded to charge nearly $9 because they said it was not full and that they added 0.8 gallons of gas to it. The gage read full, this is clearly a shady practice. 

James mcguire's profile image
James mcguire 
a month ago

Car was clean and ready when I got there. Matt, the detailer did a great job! Kali, was friendly and professional. She got me out super fast! I didn't take the insurance but I appreciated her offering. I'll be back! 

Ana Francum's profile image
Ana Francum 
2 months ago

Great staff. Easy process. 

Kenneth Woods's profile image
Kenneth Woods 
3 months ago

I rented here a few times. Seems like there's always new issuses every time i go in. This time i reserved the car and paid online, came to pick it up and was told that since i reserved online they had to cancel that reservation and make a new one. Why? But anyway, the problem is that they still held the original payment that i already made for 3-10 business days and charge me again for the new contract, and then if course the $200 deposit. It's just super inconvienient and dissapointing. 

Jenn Smith's profile image
Jenn Smith 
5 months ago

My car was involved in a hit and run. Through my insurance I chose Hetz because I had always had a great experience. I reserved an SUV and confirmed. I was rented a Nissan Altima. The car was dirty and stained inside. I took pictures. While signing paperwork the rep said to me no smoking or pets in the car. I asked if there would be a problem using the car to move into my house. She stated no problem at all. I work nights at the hospital and I received a call my car was ready for pickup. I called Hertz and asked if I needed ... read more

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 3.6 star rating with 149 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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