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Hertz Car Rental
- Transportation Services
- Palatine, IL
About this business
Location details
1110 E Dundee Rd, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Upsetting, giving one star but honestly dont know who to blame. I booked on Expedia a week prior, got the email confirmation # and was given a 12pm pick up time on a Saturday. Unfortunately there was an accident next to the location and by the time I got around the roadblock I arrived at 12:02pm, only to find out that Hertz closed at 12:00pm!! The doors were locked and not one employee on site. Why would I be given an appointment for pickup at 12pm when they close at 12pm? To make things worse it was Saturday and every other... read more
I haven't even rented their car yet, but they get 1 star for their annoying phone automation.
The staff and service at this location is impeccable. These guys are professionals and always go above and beyond to help the customer.
They have no idea what’s going on there. We made a reservation and received confirmation, but when we arrived, no vehicles were available, using the excuse of a “last-minute reservation.”
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3 star rating with 144 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 6:00 p.m.
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