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Hertz Car Rental

2.5

About this business

Location details

11016 Midlothian Tpke, Richmond, VA, 23235, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.5273 reviews
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Shannon Morris's profile image
Shannon Morris 
a week ago

Horrible rude, and a massive ripoff. They gave me a car so filthy I had to get it detailed. I returned it spotless and they threatened to charge me $500 for cleaning fees. Good thing I have pictures to back up this ridiculous claim. They still have their Christmas tree up in April that’s how lazy they are and want to threaten me with a fee for returning a vehicle washed and detailed. Will never go back 

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Chloe Jackson's profile image
Chloe Jackson 
2 weeks ago
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Jordan's profile image
Jordan 
a month ago

Had to vacuum the rental before I brought it back, which was weird but everything else was good 

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Kanye S's profile image
Kanye S 
a month ago

Unprofessional. It’s a woman working the front desk. She has starter locs, dingy retro Jordan’s, brown beanie. Unprofessional and ego strokes. Kept bringing up how she was from a different county. Ma’am, it’s not our responsibly that you don’t like your job, going on rants is completely unprofessional. She talks about snatching people out of vehicles and making money off of us, yet doesn’t take our money, taste or smell it. 

Highlighted review
Michaela W's profile image
Michaela W 
a month ago

Unprofessional. It’s a woman working the front desk. She has starter locs, dingy retro Jordan’s, brown beanie. Unprofessional and ego strokes. Kept bringing up how she was from a different county. Ma’am, it’s not our responsibly that you don’t like your job, going on rants is completely unprofessional. She talks about snatching people out of vehicles and making money off of us, yet doesn’t take our money, taste or smell it. 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.5 star rating with 273 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open at 8:00 a.m. 

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