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113 Clinton Rd, Manhattan, NY, 07004, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a rental today 9/3 and as I'm about to get the car(Nissan Altima) to find out that rep was unable to offer it needs as an oil change is needed. No cars were offered to wait till 10 am for cars to come back. Came back at 10 am ...no cars.they wanted to offer the last electric car been charging from the night beofre and did not pass 50% or ..get this a boxed moving truck or an Amazon truck!!!! They claim no other location has other cars. Ironically they had a Lincoln SUV ,but did not offer to compensate for the mishap an... read more
They have horrible customer service.
I booked a rental car from Monday, July 21 to Monday, July 28. However, I completed my work early and called the rental office on Friday, July 25 to ask if I would receive a refund for the unused days if I returned the car early. I was told yes, and when I asked if it was okay to return the car after business hours, I was again assured it was not a problem and that I’d still receive a refund for the remaining days. I returned the car on Friday, July 25 as agreed. Despite this, I was charged for all 7 days, and to make matter... read more
Terrible experience with customer service! I rent vehicles all the time, but on this particular Hertz location, I had the worst experience where i felt they don't want to keep new customers and the way they treat the customers is like we are begging for cars or we are getting them for free. I booked the vehicle online i paid with my credit card ahead of time, but put my husband as the driver. So he went to pick the vehicle up and gave him my credit card and ID, but because of the credit card that had my name the lady would n... read more
Me pareció muy bueno el servicio
Hertz Car Rental has a 3.4 star rating with 87 reviews.
Hertz Car Rental is closed now. It will open at 8:00 a.m.
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