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2501 Texas Ave Suite D-100, College Station, TX, 77840, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I am writing to formally express my dissatisfaction with the service I recently experienced at your College Station, Texas location. Unfortunately, my encounters with this branch have been nothing short of disappointing and frustrating. Last week, when I rented a vehicle, there were some initial complications with the credit card process. While inconvenient, I accepted this as a fair procedure and was ultimately able to proceed with the rental. However, my most recent experience has been entirely unacceptable. This time, I b... read more
They are incompetent. I reserved a car weeks ago. I specifically called and asked what is needed if you have a debit card. The lady said a 500 dollar deposit. I asked if they run credit she said no. I don’t have credit. I don’t use it. Now I’m stuck because they can’t rent to me since I don’t have a credit card. I specifically asked weeks ago about this and the lady lied. Absolutely horrible customer service
Great job and good communication with everything
Hertz Car Rental has a 2.7 star rating with 57 reviews.
Hertz Car Rental is open now. It will close at 5:30 p.m.
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