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2501 Texas Ave Suite D-100, College Station, TX, 77840, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I am writing to formally express my dissatisfaction with the service I recently experienced at your College Station, Texas location. Unfortunately, my encounters with this branch have been nothing short of disappointing and frustrating. Last week, when I rented a vehicle, there were some initial complications with the credit card process. While inconvenient, I accepted this as a fair procedure and was ultimately able to proceed with the rental. However, my most recent experience has been entirely unacceptable. This time, I b... read more
They are incompetent. I reserved a car weeks ago. I specifically called and asked what is needed if you have a debit card. The lady said a 500 dollar deposit. I asked if they run credit she said no. I don’t have credit. I don’t use it. Now I’m stuck because they can’t rent to me since I don’t have a credit card. I specifically asked weeks ago about this and the lady lied. Absolutely horrible customer service
Great job and good communication with everything
From the top to the bottom, very professional and coordinated. They will have you in and out before you know it.
Hertz Car Rental has a 2.6 star rating with 55 reviews.
Hertz Car Rental is closed now. It will open at 8:00 a.m.
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