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1649 Springfield Ave, Maplewood, NJ, 07040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This location is horrible! Reserved a car and when I went to pick it up the young lady asked if it was a personal or insurance rental then stated there were no cars available at that time and she would put me on the waiting list and call me later that day. ( Never did she look up anything on the computer but spoke to someone in the back). No call but last week I see a charge on my bank statement, called office and no one could answer what the charge was for! Called customer service only to be told that it was a no show fee! ... read more
Reserving a car from this location doesn’t guarantee you’ll get one. What it does get you is a rude staff member who does not care at all.
Reserved a car. They called at pickup time to say the car wasn’t available. Couldn’t tell me when it would be available so I asked to cancel. Said they couldn’t cancel be cause I had prepaid. Staff member was extremely rude, interrupting me every sentence and eventually hung up on me. Avoid this place like the plague.
Would have given 0 stars. They do not give a damn about customers. Hertz corporate, take notice or lose customers forever !
Hertz Car Rental has a 3.5 star rating with 244 reviews.
Hertz Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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