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Hertz Car Rental

3.5

About this business

Location details

1649 Springfield Ave, Maplewood, NJ, 07040, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5244 reviews
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Barbara Williams's profile image
Barbara Williams 
on Google
2 weeks ago

This location is horrible! Reserved a car and when I went to pick it up the young lady asked if it was a personal or insurance rental then stated there were no cars available at that time and she would put me on the waiting list and call me later that day. ( Never did she look up anything on the computer but spoke to someone in the back). No call but last week I see a charge on my bank statement, called office and no one could answer what the charge was for! Called customer service only to be told that it was a no show fee! ... read more

Louis Scaff's profile image
Louis Scaff 
on Google
a month ago
Andrew Christopher's profile image
Andrew Christopher 
on Google
a month ago

Reserving a car from this location doesn’t guarantee you’ll get one. What it does get you is a rude staff member who does not care at all. 

Andrew Poray's profile image
Andrew Poray 
on Google
a month ago

Reserved a car. They called at pickup time to say the car wasn’t available. Couldn’t tell me when it would be available so I asked to cancel. Said they couldn’t cancel be cause I had prepaid. Staff member was extremely rude, interrupting me every sentence and eventually hung up on me. Avoid this place like the plague. 

Nehal Tarimela's profile image
Nehal Tarimela 
on Google
a month ago

Would have given 0 stars. They do not give a damn about customers. Hertz corporate, take notice or lose customers forever ! 

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Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 3.5 star rating with 244 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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