Hertz Car Rental

Ileana Escobar 

on Google

6 days ago

The worst experience on a car rental place ,very poor customer service. They had the odesy of charging my credit card for a car that I rented through a website and the day I went to pick up, they didn't have it. 

Peace Maker 

on Google

a week ago

Do not rent thru lyft direct here they charge a high Down payment also they charge a downpayment renewal every new week and if you don't meet the ride requirements they ask they will ask for the car back and send repossession after and make you pay fees go to enterprise better Hertz is only interested in making money they don't care for the customer 

raghavendran mohan 

on Google

2 weeks ago

You cannot reach their office staff by phone with the number in the google maps, it directs you to a call center and they have no idea if you can get a vehicle or not. 15 mins on call and mostly with AI, What on earth do we have AI for, when it cannot redirect calls to human ? Their AI on call can understand your emotions, but cannot understand whom to forward your call to pretty poor overall experience, Not blaming the staff who are there, but hertz as company and their meaningless phone system 

Seven Torrez 

on Google

4 weeks ago

i had a medical emergency in washington and most car rentals will let you return the car at any same place in other states. but no, they had no empathy when we were talking to them on the phone. i will not be returning, will go back to enterprise 

Victor 

on Google

a month ago

Terrible service and no compassion from staff.