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Hertz Car Rental
- Transportation Services
- Bentonville, AR
About this business
Location details
1 Airport Blvd #106, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
I had an extremely disappointing experience with Hertz. I rented a vehicle for one day and was quoted a total of $289.37. I returned the car on time to the best of my knowledge, with a full tank of gas and in excellent condition. However, I was later charged $503.48. I was told the additional charge was because the vehicle was returned approximately 2 hours late, but charging more than $200 extra for such a short delay is excessive and unreasonable. When I went to the rental location to ask for a review of the charges, the c... read more
Incredibly rude and unprofessional. This is not a corporate location, it is a franchise store so they set all their own prices and rules. We needed a one way rental from Arkansas to Missouri and was told the vehicle had to be returned back to Arkansas. When we spoke to the manager at that location asking if we could return at the Springfield airport since that’s where we live she said if we returned it there it would be $1,500 because she didn’t like the Springfield store, or we could return it to Joplin for $150. She said i... read more
The location will up charge you for using the XNA facilities. Originally booked in town for $169 total, had to cancel that booking due to flight delays, re booked with their XNA location, was charged $362 for same exact booking. When I spoke with the manager she decided to flex her 20 years of customer service experience instead of apologizing for my rough travel experience and to thank us for bringing the car back on time, in perfect condition, with a full tank (we also did not use tolls). We will be disputing the charge, p... read more
Been renting from this location for sometime for my business travel for Walmart. On my last rental on May 13th to travel to Tulsa, OK, I returned the 2026 Toyota Camry full of fuel. When I received my rental record that afternoon it stated the fuel level of the car was 8/8 (full). When the charge hit my company credit card, the charge was almost $22 more than what I agreed to pay. According to this location, they had to put gas in the car, they charge $7.99/gal and charged me for two gallons. I filled up at the Phillips 66 i... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3 star rating with 91 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 11:00 p.m.
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