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Hertz Car Rental

2.7

About this business

Location details

2361 Morse Rd, Columbus, OH, 43229, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.728 reviews
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Maria Reyes's profile image
Maria Reyes 
on Google
2 months ago

I've been renting from Hertz for years and have consistently had a great experience. I'm honestly a bit surprised by some of the negative reviews. I’ve always received clean, well-inspected vehicles and efficient service. Juan and his team in particular have always been incredibly helpful and professional. Their attention to detail and customer care keep me coming back. Highly recommend! 

Julie Alderson's profile image
Julie Alderson 
on Google
5 months ago

I literally drove around for 15 minutes TRYING TO FIND THIS PLACE. It was INSIDE THE DRIVETIME BUILDING. No one else knew where it was, either. I tried calling 5 million times and NO ONE ANSWERED ME. I will never EVER use this place ever again. 

Samuel Brody-Boyd's profile image
Samuel Brody-Boyd 
on Google
10 months ago

Walking in and the attendant was asleep at the desk. Would not rent me the car that I had already reserved online. Was rude and did not disclose all the terms of the agreement until she already had my credit card in her hands. Fortunately I was able to refuse to rent the car before the deal was closed. Remarkably terrible service and I will never be coming back. 

Kirk Weaver's profile image
Kirk Weaver 
on Google
11 months ago

Don’t desk check in, employees are so unfriendly. The car I got was a piece of junk. 

Elizabeth Chou's profile image
Elizabeth Chou 
on Google
11 months ago

Worst Hertz experience I’ve had! I’ve been a loyal Hertz Gold Member for the past 4 years and have rented from country wide Hertz destinations and I’ve never had a worse experience. I’ll keep it brief: • 1.5 hr long wait after reservation pick up time. (2 parties ahead of me) •Was not given a physical rental agreement receipt, something I would need if I got pulled over or in an accident (I will say this was on me for forgetting to ask but I usually never have to, they just hand it to me. I think I was just so delirious afte... read more

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Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.7 star rating with 28 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is open now. It will close at 5:30 p.m.  

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