Hertz Car Rental

蒋立博 

on Google

3 weeks ago

I reserved a rental car 2 weeks before a very important trip. And when I was there to pick up my rental car, they refused to let me pick it up because I don't have a full coverage car insurance( I do have insurance that covers liability) This is an absurd policy that I've never seen anywhere when trying to rent a car. Are you saying I don't have the right to rent a car if I can't afford a full coverage insurance for my own car? Or what if someone doesn't own a car, are they not allowed to rent a car? They also should have me... read more

JerseygirlgeminiLaura 

on Google

3 months ago

Jaiden at the canal Winchester was so very helpful and helped me get back home 

Lakeforest 

on Google

4 months ago

Worst customer service and they scam people so be extra careful when returning the car because they will charge you detail fee even if the car is clean as in no dirt or trash anywhere 

Gavin Waters 

on Google

6 months ago

Lisa was very helpful and good to work with. 

Jessica Oakley 

on Google

9 months ago

Probably just lost a lifetime costumer. I have rented from Hertz 3 times in the past year. This last time they charged me $150 cleaning fee. After the gentlemen told me I didn’t need to vacuum it because they will just clean it when I get back. They only expressed making sure I bring it back with a full tank. The lady on the phone had an attitude from the start because I thought she asked something and she rudely said “I didn’t say anything” when I was like oh I’m sorry go ahead. Then saying how disgusting and dirty I am. I ... read more