Hertz Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

2.9

About this business

Location details

2120 Louisiana St, Houston, TX, 77002, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 12:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
2.9415 reviews
Select a rating
Afshin Asadi's profile image
Afshin Asadi 
2 weeks ago

Horrible experience, rented the car 4 days in advance, went to the location they told me they have no car and they can not do anything, i was shocked, they ruined my whole plan, i don’t blame the employees but the whole open reservation system is rip off , is any lawyer is up to suing them to this business practice, let me know 

Tiffanie Brown's profile image
Tiffanie Brown 
3 weeks ago

Don't rent from this location. The employees are unprofessional. This is the worst car rental experience I've ever had. I called the day before to confirm my car rental and they stated everything was fine. When I went to the location, there were no cars available for me eventhough the day before they confirmed they had one. Go to ENTERPRISE instead, you'll have a better customer service experience. 

Giorgio's profile image
Giorgio 
3 weeks ago

Voiture louée absente. Le personnel s’en fiche. Grosse perte de temps. 

Regan Coleman's profile image
Regan Coleman 
a month ago

Professional, friendly. I rented here a while ago and had a good experience then as well. James and Dante this time: both were awesome. Advice: Double check what type of car you have reserved ( gas car vs an electric car) . I think people give bad reviews because they didnt realize they reserved an electric car. I once rented an electric car here ( on purpose ) and it was great. If you do, listen when they tell you where to fast charge, and plan ahead of the time it will take to recharge. I did and all went well. This time I... read more

Bernard Maldonado's profile image
Bernard Maldonado 
a month ago

Staff is extremely kind, accommodating, knowledgeable. Excellent customer service. I pickup frequently from this location and it's always a good experience. Thank you Jay and Dontavien for all the times you've helped me and for making tge rental experience fast and awesome! 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.9 star rating with 415 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is open now. It will close at 12:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com