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Hertz Car Rental

3.2

About this business

Location details

4195 Genesee St, Buffalo, NY, 14225, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.2172 reviews
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Kendra Degrafferneid's profile image
Kendra Degrafferneid 
on Google
a month ago
Nelka Stfleur's profile image
Nelka Stfleur 
on Google
a month ago

Similar to all the other reviews, the attendant is a liar. I reserved a Tesla. When I got there I was told there were no cars available. I then went to Dollar, not knowing they had a partnership, and was given a vehicle instantly. The hertz attendant scolded the dollar attendant and said “You gave them my car”. He then asked if a Nissan Versa was sufficient for the same price. He THEN told us the car would be ready in 10-15 minutes. Long story short, we sat waiting for an hour. I wish we had looked at the reviews before comi... read more

Matthew Stevens's profile image
Matthew Stevens 
on Google
3 months ago

A ridiculous experience from arrival @ the airport all the way to my bill arriving, overcharged. There are WAY better alternatives. Don't bother with Hertz. First, when you rent directly from Hertz's website and type in "BUF" the default location comes up on in BUF airport, but across a 6 lane busy road. I arrived at the Hertz counter @ the airport and they could not find my reservation; instead told me to walk 1/2 mile to to the off-airport location. I asked to just transfer my reservation to the airport location - they wer... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

There was only 1 person taking care of 4 customers when we arrived. Another rental person came out after waiting 25 minutes so we finally got service after 40 minutes 

Russ Montante's profile image
Russ Montante 
on Google
a year ago

There was only 1 person taking care of 4 customers when we arrived. Another rental person came out after waiting 25 minutes so we finally got service after 40 minutes 

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Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 3.2 star rating with 172 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open on Monday at 8:00 a.m. 

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