Hertz Car Rental

April Belsan 

on Google

a week ago

Horrible experience at Hertz on Brook Park Rd in Parma. The rental car reeked of body odor from day one. I called immediately and was told there were no replacements. The next day, they said I’d have to drive 45 minutes to another location to swap it out. The manager, Ronda, promised to call me back with options but never did. No follow-up. No resolution. Stuck with a disgusting car for two weeks. Completely unprofessional. Avoid this location. 

syndia miller 

on Google

a week ago

They were nice had no problem. I will rent another car from them. The car ran great no issues at all…Thank You hertz. 

Scott Dabato 

on Google

3 weeks ago

Made a reservation for an suv, they gave away my car and wouldn’t find one for me or upgrade me. I had to settle for a smaller car because I was leaving for a wedding early the next morning. The employees were nice but hertz management is terrible and they do not care about their customers. First and last time using hertz. I will go out of my way to use their competitors. 

DJ Cassaniti 

on Google

3 weeks ago

Ok. At least they had a car for us. 

Vincent Semanik 

on Google

4 weeks ago

Picked up my rental right at 8am. Young lady was pleasant and very professional. She even went the extra mile and followed me up the street to drop off my personal car for service so I didn’t have to walk back. Excellent service. Great job