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Hertz Car Rental

1.8

About this business

Location details

384 W Main St, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.813 reviews
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Delila Leach's profile image
Delila Leach 
5 months ago

I had the absolute worst experience here, booked my car on a monday morning for friday, Halloween night at 430, I show up at 410 to a note stating they are closed, with a number saying to call it. I did, and let me tell you, I wish I hadnt. I was told that their vehicles weren't being returned today so they didn't have a car for me, they never even tried calling me. Now I know why their ratings are so crappy. We were renting it for the weekend for family plans out of state but they put us 5 hours behind schedule. We had to w... read more

patrick johnson's profile image
patrick johnson 
5 months ago

Called about reservation 6 hours before. Guy advised needed to be there before 4. I advised I get off work at 3 and would come straight there. Get to location nobody on site and said he wouldn't be back for 45 mins. Avoid this location at all costs as I am an Insurance agent and have heard nightmares 

Han Fei's profile image
Han Fei 
6 months ago

This location is absolutely terrible. I made a reservation online for pickup here, but when I arrived, the counter staff told me their system was down and that I should come back the next morning, since they close at 4 instead of 5. The next day, I called before heading over, but the woman who answered said it was a wrong number. I had no choice but to go in person again, only to be told at the counter that no cars would be available until after noon. At this point, I honestly feel like they just didn’t want to rent to me be... read more

Wanda Richardson's profile image
Wanda Richardson 
6 months ago

I will never rent a car from them again. They're so rude and lie to customers and still owe me $164,00. 

Suzanne Denise Phillips's profile image
Suzanne Denise Phillips 
8 months ago

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 1.8 star rating with 13 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open at 8:00 a.m. 

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