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Hertz Car Rental

3.5

About this business

Location details

1030 E Los Angeles Ave Suite A, Simi Valley, CA, 93065, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.5127 reviews
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Erick Jonathan Sinecio Melendez's profile image
Erick Jonathan Sinecio Melendez 
a month ago

I got a rental from an insurance, everything good, Hertz told me I need to put my credit card just for a security deposit that was going to be refunded at the moment I get the car back, so I did, I took it to the carwash vacuumed and everything, fuel almost full (so insurance don't get charged for cleaning fee or anything, my surprise was, 1 week after y returned the car, my deposit never was refunded,plus, they charge me extra, I called them and when I tried to add the confirmation number they sent me to my email but all of... read more

gu Echo's profile image
gu Echo 
2 months ago

Called twice for long time. More than 10 mins Nobody picked up the call. While i am local and need to be picked up to get the rental car. I have to drive to the location,and then They don’t have pick up service. I ended up have to cancel the paid reservation. Wasted long time of my day. And the reception said has canceled the service and customer service said so said expedia will refund. However after expedia contacted them expedia said they didn’t cancel and refused to cancel. They first seemed tried not refund me but after... read more

Seb H's profile image
Seb H 
2 months ago

Just turned up for our car pickup and they've given our car away. Ahead of my weekend away to get married. Terrible customer service. Really really disappointed. 

gu Echo's profile image
gu Echo 
2 months ago

Liar company said not charged and they charged. Said will refund still didn’t! Do not use this place ! Called twice for long time. More than 10 mins Nobody picked up the call. While i am local and need to be picked up to get the rental car. I have to drive to the location,and then They don’t have pick up service. I ended up have to cancel the paid reservation. Wasted long time of my day. And the reception said has canceled the service and customer service said so said expedia will refund. However after expedia contacted them... read more

gu Echo's profile image
gu Echo 
3 months ago

Called twice for long time. Nobody picked up the call. While i am local and need to be picked up to get the rental car. I have to drive to the location,and then They don’t have pick up service. I ended up have to cancel the paid reservation. The cancellation took a long time waiting also. Wasted long time of my day. 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 3.5 star rating with 127 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open on Monday at 8:00 a.m. 

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