Hertz Car Rental

Jeff Frane 

on Google

a month ago

Will NOT use Hertz at FAR again. Scheduled flight landed and all the rental car booths were staffed with 2 representatives except Hertz. No one available for almost 10 min. They use an outdated "swipe" credit card machine vs a TAP machine. Got lucky on my 3rd credit card, otherwise she wouldn't rent me the car. Terrible service and I suggest to use another company that has their act together. I love Hertz, just not at FAR. 

Tony 

on Google

3 months ago

Be careful if you decide to rent a car here as they will definitely try to charge you extra fees. When I compared the receipt I got after booking the rental with the one I received after returning the car, I noticed that all the prices had been increased and adjusted. They asked for the odometer reading, and even though I provided a photo, they mis-entered the mileage—typing the ten-thousand digit as the hundred-thousand digit—and charged me based on that mistake. I couldn’t park a car on its designated spot, so I parked it ... read more

Will Adamek 

on Google

4 months ago

Sahara was one of the most accommodating people I have ever dealt with in my travels. Could not be more thankful for her staying late to make sure I did not get stuck in the airport. Thank you again for your help 

Gavin Young 

on Google

5 months ago

Awful customer service. I have an emergency and have to fly back home. I can’t drop off the car at another location outside of Fargo without incurring a huge fee when I’m already paying $240 per day for the car. 

Satwant Singh 

on Google

6 months ago

This was one of my worst experiences with Hertz, which is especially disappointing as a long-time Hertz Gold member. When I arrived to pick up the car around 4 PM, there was no one at the desk—not even a sign indicating where they were or how to get assistance. I ended up asking staff from other rental companies if they knew how to reach someone. After about 15 minutes, an employee finally appeared from the back, looking uninterested and offering no greeting or courtesy—just poor customer service overall. Unfortunately, the ... read more