Hertz Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

3.5

About this business

Location details

5202 Aviation Dr NW Ste 4, Roanoke, VA, 24012, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 11:00 p.m.
Tue8:00 a.m. to 11:00 p.m.
Wed8:00 a.m. to 11:00 p.m.
Thu8:00 a.m. to 11:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.5139 reviews
Select a rating
Brian Brinsfield's profile image
Brian Brinsfield 
4 months ago

Great staff and very helpful. 

Danni Mayfield's profile image
Danni Mayfield 
4 months ago

Excellent service! And they kept their promise about keeping our car for us even if our flight was delayed, as it was for 3 hours. Just don’t all the phone number if you think you need to tell them you will be later than you thought, as you get a representative from a foreign country, and tell you that you will lose your car. Just go by your original contract and the promise on the website. As long as they have your flight number, you are good. 

Audra Schroeder's profile image
Audra Schroeder 
4 months ago

I rented a car, received confirmation, paid the deposit, then showed up and was told no car was available for me. I pointed out that it would have been nice to know before I took time out of my day and drove 45 minutes to pick the car up. The person at the counter (Savannah) said they had no way to contact me (interesting because I was emailed a confirmation). I then asked for some sort of documentation to show that I didn't get the car because there wasn't one and not because I didn't show up so I was able to submit it to w... read more

Tim OShaughnessy's profile image
Tim OShaughnessy 
4 months ago

Moved to Roanoke, in June. My experience with the staff at ROA has been excellent! Professional, friendly and efficient. Not to mention nice clean cars. Kudos to Aleesha (sp?), Brian (sp?) and the rest of the crew! 

Esoteryka's profile image
Esoteryka 
5 months ago

Hertz and Dollar Rentals charged me seperate billing units for one vehicle. Hours it took to get them to grasp this. 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 3.5 star rating with 139 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com