Hertz Car Rental

Nithya 

on Google

7 months ago

Zero Star is not in the option.The customer service is appalling across all branches in Pittsburgh and Murrysville. The staff are consistently unprofessional, unhelpful, and downright rude.I am a Gold Plus Member. I reserved a car in advance, only to be told upon arrival that no vehicle was available. I was asked to return in a few hours, and then again told to come back the next day. This is a complete failure of basic operational competence. How can Hertz take reservations without even knowing the actual availability of ca... read more

Chris Kelly 

on Google

8 months ago

Can never get ahold of anyone there. Manager is useless also. 

Kelly Ruoff 

on Google

8 months ago

I picked up my car on a Saturday for a two week rental for a road trip. I really felt bad for the guy at the counter because he was working all alone. Meaning, he had to check clients in and then go out, get the vehicle they were renting then wash & vacuum it. That's a lot for one person. He did a really good job and remained calm and cool while three people were waiting. He was friendly, found my online reservation and got my car with no issues. I did have to wait about 30 minutes for it, but it wasn't a huge deal. When I r... read more

Manda Mays 

on Google

8 months ago

The vehicle was in great shape with under 10K miles when I picked it up. It was clean inside and out, and it was a comfortable ride. The pick-up and drop-off processes were both pretty easy and hassle-free. All in all, it was a good rental experience.