Hertz Car Rental

KEVYN GARCIA 

on Google

3 weeks ago

Made a reservation for same day rental had to cut business trip short for an emergency took a LYFT to office with all the luggage and they couldn’t help over bad business procedures head over to the Enterprise in Watsonville store manager had me on the Freeway 35 mins after failed reservation 

Bobbi Walker 

on Google

3 months ago

Varyl White has got to be one of the single most incompetent people I have ever encountered. Took us over 1 hour to get a car. The car that was given to us broke down. The battery in it was dead and she told me that it wasn’t their fault it was working fine when she handed us the keys and it was our responsibility to have the car towed back to them. She lacks any type of problem solving skills has zero customer service skills and clearly does not know what she is doing. Zero accountability or communication skills what so eve... read more

Sean McDowell 

on Google

6 months ago

Have to sit in the office until my wife can get the car professionally cleaned do to the hertz employee mistaken identification of cigarettes ashes for my children's crackers, potentially costing a 400$$ cleaning fee! They are lazy crooks. 

Math Class 

on Google

9 months ago

I was charges 300 dollars 4 months later of bill that didn't explain why or what so I called hertz and costumer service was rude and disrespectful. I had get lawyer to win my case. I advice to take pictures and hold on information regarding rentals. I will not rent from hertz again. 

Gaby fox 

on Google

9 months ago

If I could give zero stars, I would. I called two weeks ahead to collect information from them because I don't have a credit card and was told it was not a problem. They said they would just collect a deposit of $500, so I decided to move forward and rented through Expedia. I came in on 6/28 to pick up a rental at 9:30 a.m. My rental was at 10:00 a.m., so I figured I would arrive early to take care of any paperwork or anything needed to get things going. Right from the start, the lady had an attitude. She asked for my credit... read more