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Hertz Car Rental
- Transportation Services
- Scottsbluff, NE
About this business
Location details
250023 Airport Terminal St, Scottsbluff, NE, 69361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. 9:00 p.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. 9:00 p.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. 9:00 p.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. 9:00 p.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. 9:00 p.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. 9:00 p.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 5:00 p.m. 9:00 p.m. to 10:00 p.m. |
Ashley is a great manager to deal with. The day before I spoke with one of the employee Marissa and was PROMISED that I will get picked up. It was close to closing but it never happened. I was stranded for 1 hour. I tried calling back but of course the office is closed. It was terrible to be left stranded while PROMISES was made. I absolutely APPRECIATE what Ashley did for me. 10 stars for her! No complains! But please train your people. Don't promise what you can't keep. Thank you.
Absolutely horrific customer service. Rented a car for three days, was given a contract for a week and assured that information would be corrected to reflect charges for only the three days when we returned the car. The contract was never updated and we were charged over $1000. Multiple attempts to reach the agent and supervisors at the location were ignored, so we filed a dispute with our bank in order to have the charges corrected. The bank referred us back to Hertz who says they can’t speak to us because we disputed the c... read more
Absolutely horrific customer service. Rented a car for three days, was given a contract for a week and assured that information would be corrected to reflect charges for only the three days when we returned the car. The contract was never updated and we were charged over $1000. Multiple attempts to reach the agent and supervisors at the location were ignored, so we filed a dispute with our bank in order to have the charges corrected. The bank referred us back to Hertz who says they can’t speak to us because we disputed the c... read more
Hertz double charged us and has still not got money back to us.
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 3.1 star rating with 37 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 10:00 p.m.
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