Hertz Car Rental

Tom Olson 

on Google

4 months ago

The size car I reserved was not available and was told by the counter agent that the only vehicle they had left on the entire lot was a Dodge Ram 2500 which is a huge truck. It gave us a terrible ride, was hard to maneuver where we needed to go and was less than ideal for getting little kids (grandkids) in and out of with their car seats. The counter agent seemed very indifferent to my needs and tried to sell the idea on the fact that it was a big sturdy vehicle. Not the experience at all that I expect out of Hertz. I am a G... read more

Loreen Attridge 

on Google

4 months ago

I had extraordinary service from Bassem at the Santa Barbara airport location on Saturday October 11th! He went beyond and I will be forever grateful! 

Jane Westfall 

on Google

4 months ago

TERRIBLE. ONE 20 YR OLD ON HER PHONE BEHIND THE COUNTER WTIH 20 PEOPLE LINED UP AND SHE THINKS IT'S NOT BUSY. 

Santiago Del Toro 

on Google

5 months ago

I stood in line for nearly 20 minutes while the agent (male, shaved head) at the desk rented a single car. In that same time, Budget/Avis moved eight people through their line like a well-oiled pit crew. Meanwhile, our agent here seemed more interested in discussing the renter’s life story than, say, renting cars. Despite the line of increasingly annoyed customers, the chit-chat (about everything but Hertz) kept rolling. At this rate, I half expected him to offer the renter a podcast deal before handing over the keys.