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Hertz Car Rental

2.4

About this business

Location details

585 Dean St, Brooklyn, NY, 11238, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.4260 reviews
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Kristy McNiff's profile image
Kristy McNiff 
on Google
8 months ago

Apparently this location closed permanently as of 12/20/2024. I had a rental booked for the holidays and nobody from Hertz had thought to let customers know they were closing? Luckily I caught it the day before my rental pickup while trying to modify the reservation and was able to switch to another location. I had received a reminder email and everything, as if they were still operating, so not sure what’s going on there but Hertz should update the location. 

Stacia Cassells's profile image
Stacia Cassells 
on Google
8 months ago

Let me tell you something, after seeing the reviews I was very hesitant and went with the expectation that I probably wouldn't get a vehicle or I would show up and no one would be there... BUT BUT BUT!!!! I Had a great experience. I waited for around 15 to 20 mins max and then I got processed quickly and was on my way. DAVID & JORDAN were very pleasant and easy to deal with. I had zero issues and have zero complaints. The vehicle was clean inside and out with a full tank of gas. P.S. this is a busy location, sometimes the wa... read more

Evan Tarrh's profile image
Evan Tarrh 
on Google
9 months ago

Permanently closed, although they haven't updated their Google maps listing or their website; so you can pay to rent a car on the website, and then when you try to check in you find out that neither the location nor the car exists, and then customer service will do nothing to help you about it. Could be good if you're looking for that kind of experience; otherwise, I do not recommend it. 

aron stuhl's profile image
aron stuhl 
on Google
9 months ago

Not the best costumer service Car was smelling bad when I got it 

Kerrick Staley's profile image
Kerrick Staley 
on Google
10 months ago

They failed to process my reservation so I was left without a car, after making me wait 20 minutes in line *and* being rude to me when I got up to the counter. 

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Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.4 star rating with 260 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 9:00 a.m. 

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