This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
585 Dean St, Brooklyn, NY, 11238, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Apparently this location closed permanently as of 12/20/2024. I had a rental booked for the holidays and nobody from Hertz had thought to let customers know they were closing? Luckily I caught it the day before my rental pickup while trying to modify the reservation and was able to switch to another location. I had received a reminder email and everything, as if they were still operating, so not sure what’s going on there but Hertz should update the location.
Let me tell you something, after seeing the reviews I was very hesitant and went with the expectation that I probably wouldn't get a vehicle or I would show up and no one would be there... BUT BUT BUT!!!! I Had a great experience. I waited for around 15 to 20 mins max and then I got processed quickly and was on my way. DAVID & JORDAN were very pleasant and easy to deal with. I had zero issues and have zero complaints. The vehicle was clean inside and out with a full tank of gas. P.S. this is a busy location, sometimes the wa... read more
Permanently closed, although they haven't updated their Google maps listing or their website; so you can pay to rent a car on the website, and then when you try to check in you find out that neither the location nor the car exists, and then customer service will do nothing to help you about it. Could be good if you're looking for that kind of experience; otherwise, I do not recommend it.
Not the best costumer service Car was smelling bad when I got it
They failed to process my reservation so I was left without a car, after making me wait 20 minutes in line *and* being rude to me when I got up to the counter.
Hertz Car Rental has a 2.4 star rating with 260 reviews.
Hertz Car Rental is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com