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Hertz - Broadview Pep Boys
- Transportation Services
- Broadview, IL
About this business
Location details
900 Broadview Village Square, Broadview, IL, 60155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst COMPANY we have ever had to deal with. Double charges SINCE DECEMBER! Then we returned the car and THEY CHARGED US AGAIN. This time for a cleaning fee AND the rental. We paid the cleaning fee of 250 when we left because my husband was hospitalized. DO NOT USE THEM. THEY ARE SCAMMERS AND IF YOU ARE TRYING TO FEED YOUR FAMILY, THEY WILL MAKE SURE YOU CAN'T!
Staff can put charges on your account without clear proof or recourse. There are no guardrails. When you try to fix it, they send you in circles between on-site staff and the same call center — a constant runaround with no billing resolution and no accountability. Hertz charged me for tolls when I did not have the car. Not a mistake. Not a gray area. They replied publicly like they were going to help, then sent me right back into that same loop. This happened more than once, more than one vehicle. Check everything.
Eddie is amazing! He is very kind , patient and knowledgeable. I always have a great customer experience working with Eddie at this location. Ask for his help if he is available :)
Hertz charged me for tolls when I did not have a Hertz vehicle. Not a close call. Not a gray area. I did not have the car. This happened more than once. That alone is enough reason not to trust this company with billing. If Hertz can put toll charges on your account when you do not even have the vehicle, then every charge they issue deserves scrutiny. Read your bill carefully.
Frequently asked questions about Hertz - Broadview Pep Boys
How is Hertz - Broadview Pep Boys rated?
Hertz - Broadview Pep Boys has a 1.5 star rating with 120 reviews.
When is Hertz - Broadview Pep Boys open?
Hertz - Broadview Pep Boys is closed now. It will open tomorrow at 9:00 a.m.
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