Hertz's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz

3.7

About this business

Location details

31 Aerodrome Rd, Gladstone Central, QLD, 4680, Australia

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
Sun4:00 p.m. to 9:00 p.m.
3.719 reviews
Select a rating
Ryan S's profile image
Ryan S 
2 months ago

Terrible customer service who don’t read the multiple emails you send them. Had an issue at Hertz Rockhampton and they really do not care to even reply. I want to stress the front of house staff are great. If you have an option choose others 

HannahMary's profile image
HannahMary 
7 months ago

Hertz Gladstone Airport, Had the best experience with Alysha, they helped me on the spot after Avis completely let me down & treated me horribly. Alysha came through for me & had me out the door, keys in hand, within 10mins. So nice to know that exceptional customer service does still exist. So pleased in fact that I decided to extend my booking. Thank you Alysha. 

Steve Craig's profile image
Steve Craig 
9 months ago

Had to change my order to a cheaper vehicle, and I didn't get refunded the difference, and they also overcharged for excess km's. Will never hire from them again 

Chris Woods's profile image
Chris Woods 
a year ago

Hopeless service by Hertz. Website didn't work and didnt recognise Qantas as an airline. Phone booking took ages and initally blamed my credit card wrongly. Booking took 90 minutes. 

Chris Wallis's profile image
Chris Wallis 
a year ago

Frequently asked questions about Hertz

How is Hertz rated?

Hertz has a 3.7 star rating with 19 reviews. 

When is Hertz open?

Hertz is closed now. It will open tomorrow at 4:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com