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Hertz
- Transportation Services
- Deer Lake, NL
About this business
Welcome to Hertz Car Rental - Deer Lake Regional Airport (YDF) located at 1 Airport Road, Deer Lake, NL, A8A 1A3 , Canada. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Location details
1 Airport Rd, Deer Lake, NL, A8A 1A3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Hertz St. John's rented us a car with a BROKEN FRONT BUMPER that came loose on the highway. "ZIP TIE IT BACK TOGETHER" was Hertz remedy. They refused to exchange it for another car saying it was "DRIVEABLE". This rental also had a defective parking brake, hybrid engine not working which wasted fuel, and starting the car was problematic. Customer service was deplorable, argumentative and dismissive. I will NEVER rent from Hertz again!!
They were friendly and very conscientious. They took customer service seriously. I had one issue and they dealt with it in a very satisfactory and professional manner.
The booking process online was very easy and straightforward. Upon arrival to pick up the car we were offered an upgrade which helped make our trip even more enjoyable. Thank you to Amber for your helpful customer service and for checking in.
If you knows what good for ya DONT rent here. Was exceptional at the beginning, quick and efficient. Was giving a car with a faulty tire and now they want to pin the charge on me for a new tire when nothing was hit on the highway. Save a headache and rent elsewhere. When talking to the front counter on the phone she was aggressive saying they are hard to find tires and it'll be added to my contract.
Keep an eye on your credit card statement - mine showed a charge over $100 more than the bill I received at the rental counter.
Frequently asked questions about Hertz
How is Hertz rated?
Hertz has a 2.9 star rating with 18 reviews.
When is Hertz open?
Hertz is open now. It will close at 9:00 p.m.
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