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Hertz
- Transportation Services
- Sacramento, CA
About this business
Location details
2125 Fulton Ave, Ste 160, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was my second rental experience with this Hertz location, and unfortunately, the process was disappointing. I was scheduled to return my first rental vehicle yesterday. Because I was unable to modify the original reservation to extend the rental period, I made a new reservation and planned to return the first vehicle and pick up another one. Through my USAA membership benefits, I reserved an economy class vehicle at a discounted rate and received an email confirmation showing that the reservation had been confirmed. Whe... read more
Reserved a vehicle in advance. When I showed up I was told the vehicle I reserved wasn't available and they had only a mini van available to rent. I was livid. I made a reservation for a reason. I took Uber to the location to pick up the vehicle then im told there is no vehicle other than a mini van. I was absolutely not driving a mini van for the reserved occasion. I waited in the lobby until a last minute return came and was able to rent that vehicle. The smirk on the employee face at the front desk is unacceptable. For th... read more
This was my second rental experience with this Hertz location, and unfortunately, the process was disappointing. I was scheduled to return my first rental vehicle yesterday. Because I was unable to modify the original reservation to extend the rental period, I made a new reservation and planned to return the first vehicle and pick up another one. Through my USAA membership benefits, I reserved an economy class vehicle at a discounted rate and received an email confirmation showing that the reservation had been confirmed. Whe... read more
To Whom It May Concern (and Anyone Looking for a Reliable Rental): I felt compelled to write this letter after reading through some of the online reviews for the Hertz Rent-a-Car location in Sacramento. Having used this specific branch many times, I can say without hesitation that they consistently deliver the absolute best customer service around. Every single visit, the team goes above and beyond what is expected to ensure a smooth, hassle-free experience. A huge part of that excellence comes from the top—Claudia, the m... read more
Quick, eady and great customer service!
Frequently asked questions about Hertz
How is Hertz rated?
Hertz has a 2.9 star rating with 240 reviews.
When is Hertz open?
Hertz is open now. It will close at 5:30 p.m.
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