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Herslof Optical Co
- Retail
- Waukesha, WI
About this business
Location details
821 Meadowbrook Rd #7, Waukesha, WI, 53188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have gone here twice for my children. What a nightmare. The lady is extremely rude, I have absolutely no idea how she is allowed to keep her job. Very unpleasant experiences, I would give 0 stars, if I could.
The worst experience I have ever had and very disappointed. Our eye appointment was June 27th 2024. Glasses came back not correct they were to send them back to get corrected. Today is 8/27/ 24 and I am still waiting for my glasses. We called them back at the beginning of August after NOT hearing from them. Glasses were miss placed/lost and order was not sent in to get corrected.
I had an eye exam and asked doctor my mid range vision was blurry so he recommended progressive lens. This was in December 2023 .my glasses took till February 19 2024. I tried on the classes and my vision was blurry.to be able clear I would have to turn my head to see clearly.about 45degrees . I told told optician they weren’t right . She said to were them for a while at home so my eyes would adjust. I’d tried driving with them and almost got into an account and got a terrific headache . I went to take them back to get some ... read more
The store hours is 10-6 but it has been several times we went there and it was closed. If you close your store randomly at the middle of the day then write that on your store hours so people do not waste time and gas driving there!
The worst customer service I have known !!! After 4 weeks of not getting my glasses made I asked for a refund of the 240.00 plus insurance paid . They said they would send me a check. Ya right its been now three weeks and nothing !! Ugh
Frequently asked questions about Herslof Optical Co
How is Herslof Optical Co rated?
Herslof Optical Co has a 2.6 star rating with 37 reviews.
When is Herslof Optical Co open?
Herslof Optical Co is closed now. It will open at 10:00 a.m.
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