This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Herschel
- Retail
- Calgary, AB
About this business
Location details
6455 Macleod Trail P0251, Calgary, AB, T2H 0K9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Alexander was so prestigious! 1000000/10 would recommend! If every customer service worker was like him, id want this handsome guy to be the face of every retail company! I was looking at 3 different stores to find luggage and all were absolutes bums before I got to Herschel! Alexander is the best to go to at this store! He made my experience the best i had in a long time! Thank you Alexander for the exceptional service and again, you rock!
Excellent product, and even better service! A special shoutout to Denin for his attention, care and assistance. Professionalism and service like his is hard to come by these days.
I recently visited the Herschel store. While the products were great and lived up to expectations, the customer service was disappointing. There was no greeting when we entered, and the staff kept staring at us without offering any assistance. We were ignored until we checked out, which made the whole experience uncomfortable. Definitely expected better service for a brand like Herschel.
We came into Herschel after leaving from Bentley very disappointed in service and quality. We were so glad we did! Alexander met us with a genuine smile and we felt comfortable asking him to talk to us about his carry on options. He showed us some super sexy bag options! We had a bit of sticker shock, but he immediately had alternatives that exceeded our expectations and provided us with a better quality bag than we expected. After he walked us through several bag options, colours and designs, he mentioned that all their bag... read more
Staff (2-3 guys) were too busy chit chatting and yapping with each other instead of helping customers. When we approached them to ask for help they seemed annoyed that they had to do their job and weren’t helpful at all. Horrible
Frequently asked questions about Herschel
How is Herschel rated?
Herschel has a 4.5 star rating with 15 reviews.
When is Herschel open?
Herschel is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com