Heron Pointe Health and Rehabilitation

Catherine C. 

on Yellow Pages

8 years ago

This is worst place I have been.MyMoMgot stuck here for9mons.1 day I come in and the place is busy&nurses r workingfor the 1sttime in6mons I saw ppl in the p.t.room. my mom then tells me she heard the nurses say"looks like we have to work for the next three days", so I look into what the hell is going on. there was an inspection.So I let them know&sadly they weren't surprised. If they would give1/10the effort they did those4days the place would improve.1yr later mom is still tryin2recover from a bone infection&bed sore due t... read more

Valerie M. 

on Yellow Pages

10 years ago

I was a resident at Heron point from June ofof 2011 until October of 2011. when I arrived here. I was depending on oxygen with a trach, and I was unable to stand on my own or walk. I think God that He placed me in a loving, skilled facility with a class A staff. When I left Heron Pointe in October, I walked out and I no longer had a trach. Today,I am fully recovered and am no longer 

kmarsala99 

on Yellow Pages

11 years ago

I did not have a good feeling when I pulled into the parking lot then when I walk to the doors it was confirmed the place stunk when I found my love one sitting in a wheelchair.as i gave him a kiss i could tell that his hygene care was lacking big time!! the response time for a nurse was slow. If your thinking of this place, think twice. 

dorothy.trendell 

on Yellow Pages

11 years ago

The people at heron point on all levels were very caring and nice people. My father spent his last days here and everyone was so kind and willing to help not only him but myself. I could not have been happier with his care here. I would highly recommend this facility to anyone for their loved one! 

Juan G. 

on Yellow Pages

14 years ago

I had the opportunity to tour this facility recently as I am looking for a place to bring my mother down from New York to live closer to me. The staff was friendly, caring and showed true interest in my wants and needs for my mother. The receptionist was friendly, the admissions person was very helpful and the administrator took the time to listen to my concerns about placing my mother in a nursing home. She will be coming down next month to live here and while I toured two other facilities I chose Heron Pointe because I cou... read more

sally128 

on Yellow Pages

15 years ago

I was shocked to read the previous review...my mother and father were both at seperate times at Heron Pointe for rehabilitation after surgery and both times they were treated with care and compassion. I couldnt believe the one on one approach from the therapy team and the care from the nurses...Going into a facility is never easy and can be quite scary but my parents and our family were treated as if we were a part of there family...most of the staff has been there for years and seem to treat each other like family...I highl... read more

Linda M. 

on Yellow Pages

15 years ago

Heron Pointe is an absolutely disgusting facility. It is dirty, dingy, and some of the staff are very arrogant. They neglect nutritional needs, hygienic and medical care. I would not even bring my dog there, that's how appaling this place is. Most patients are kept in rooms with doors closed, restrained to their beds, and sedated. They fully strip the patients of any and all dignity. We were told that out loved one is "hopeless" because they are in their 80's? Thats wrong! With medical technology that we have available to us... read more