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Hermès

3.4

About this business

Location details

320 Boylston St, Boston, MA 02116, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
SunClosed
3.4222 reviews
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Emily Honeycutt's profile image
Emily Honeycutt 
a month ago

Like many other reviewers, I had a terrible luxury shopping experience here. I walked in knowing exactly what I wanted, sat and waited, and was never acknowledged. I asked for help twice and continued to wait while watching the sales associates assist clients who came in after me. I was exploring the area as a tourist and dressed casually in jeans and a T-shirt, which feels worth noting. The entire experience felt pretentious and unwelcoming. I left without making a purchase. I’ve never had to try so hard to spend $1,000+ on... read more

Bianca Oliveira's profile image
Bianca Oliveira 
a month ago
H Alhajri's profile image
H Alhajri 
a month ago

This place is absolutely terrible. I’ve stopped by three times trying to meet the manager; every time, they claim he isn't there. They say "it's not available" regarding everything, even when they actually have the items in stock—they seem to reserve them for specific people. The staff's treatment of customers is extremely poor. 

RC Media's profile image
RC Media 
a month ago

This places smells very bad. 

Vanessa Asgari's profile image
Vanessa Asgari 
2 months ago

Came two times during our trip and not once was I even greeted. Sad that some stores have such terrible employees with no class. Bought all my items online 

Frequently asked questions about Hermès

How is Hermès rated?

Hermès has a 3.4 star rating with 222 reviews. 

When is Hermès open?

Hermès is closed now. It will open tomorrow at 11:00 a.m. 

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