Hermès

Dana 

on Google

a week ago

I visited the store today to return an item that was purchased for me as a gift. The item was completely unused, with the tag still attached and the box unopened, yet I was told the return would not be accepted because it was past the return window. I calmly explained that my fiancé had been told a different return policy at the time of purchase. I then spoke with Denise, the store manager, hoping for some level of understanding or an exception given the circumstances. Instead, I was met with complete unwillingness to help a... read more

miryam kandkhorov 

on Google

2 weeks ago

I always have the most wonderful experience working with Marie and Denise at Hermès. They are consistently so kind, attentive, and genuinely thoughtful. Every time I walk into the store, they make me and my family feel incredibly special, taking the time to check in and ensure I have everything I need. Their level of care, warmth, and professionalism truly stands out. It’s rare to find such a perfect balance of luxury service and genuine connection. I always look forward to seeing them every time I come in 🩷 

Hannah Green 

on Google

a month ago

Employees look bored and argumentitive . Feel like theere Customer service skills are coming out of a trash can 

Evan Bollaci 

on Google

a month ago

Working with Annette at Hermès has been an exceptional experience each and every time. She brings a level of grace, presence, and authenticity that is rare, even within luxury retail. What sets her apart is not just her eye or her knowledge, but the way she makes you feel—welcomed, understood, and genuinely valued. Whether I am purchasing something significant or something simple, she approaches every interaction with the same care and intention. There is never any pressure, only a quiet confidence and an ease that allows th... read more

Gabriella Garay 

on Google

a month ago

Working with Anna has been an absolute pleasure. She embodies everything that makes the Hermès experience so special-exceptional service, deep product knowledge, and a genuine ability to build meaningful relationships with her clients. Anna is incredibly thoughtful and attentive. She always takes the time to understand my taste and preferences, and she consistently makes every visit feel special and enjoyable. Her guidance and eye for beautiful pieces are truly unmatched. What stands out most is how much she genuinely cares ... read more